Курьерская служба доставки для интернет-магазинов
ONLINE RETAILER OUTSOURCING
- is a solution for receiving and processing orders, storing and picking orders and delivering parcels. Choosing an outsourcing service allows online shops owners to save on office staff resources and focus on promotion and development of their business.
Upon reaching certain volumes, any online retailer is forced to increase its staff resources for high-quality customer service or choose another alteration - to delegate all or part of the operational processes to a specialized outsourcing company.
Modern storage warehouse
Storing from 1m3 to 12,000m3
Inventory control
Order picking from 1 to 30,000 parcels per day
Returns processing
Shipping documents
Pick-up from suppliers
B2B shipment
Working with marketplaces
Postamats (automated parcel terminals)
Delivery in weekends
Try-on and partial buy
SMS- and Email- information support
Receiving orders via inbound calls
Outbound calls for orders on the site
Outbound calls using the feedback form
Hot line
Informing about promotions and new services
Customizable operator’s conversation text
Call recording and reporting
Customizable API
Modules for 1C-Bitrix, InSales, RetailCRM and Webasyst
Personal Account
Automated accounting
Management reporting
Online statistics and reports
OUR WORKING PROCESS
All our services have both standard implementation and execution regulations, and the most complete individual settings for the requirements of your processes and working conditions specifically.
At the first contact, we get acquainted with your business and your tasks and prepare an offer for the required services. All features and requirements are discussed in advance, written in the contract and executed from the very first order.
DELIVERY CALCULATOR
OUR CLIENTS
